No Refund Policy

Last updated: 6/12/2023

Introduction

At Weave, we deeply value our customers and are dedicated to providing you with a top-tier experience. We understand that every purchase is an important decision, and we are here to ensure that you get the most out of our services. Please take a moment to familiarize yourself with our No Refund Policy, designed with fairness and transparency in mind.

Acknowledgment:

By purchasing credits on Weave, you acknowledge and agree to this No Refund Policy. We thank you for your understanding and are excited to support you in leveraging our platform to its fullest potential.

Key Points of Our No Refund Policy:

  1. Final Purchase:

    All purchases are final. Once you purchase credits on Weave, we cannot offer refunds, credits, or exchanges. This helps us maintain the high quality and integrity of our services.

  2. Non-Transferable Credits:

    Credits are exclusive to your account and cannot be transferred to others or exchanged for cash.

  3. Service Continuity:

    Any credits you purchase will be available for as long as your account is active, ensuring uninterrupted access to our services.

  4. Cancellation Policy:

    You can cancel your subscription or account anytime. However, cancellation does not entitle you to a refund for any unused credits.

  5. Exceptional Circumstances:

    While our policy is strict, we may consider refund requests in truly exceptional circumstances. This is at our sole discretion and requires a thorough evaluation.

  6. Customer Support:

    If you have questions or need assistance, our dedicated customer support team is here to help. Please don't hesitate to contact us at support-weave@chasm.net.

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