Privacy Policy

Last updated: 6/12/2023

Introduction

Weave values your privacy. This Privacy Policy describes how we handle data related to your use of our website, platform, and services. Your use of Weave signifies your agreement to these terms.

Information Collection

  • Personal Information: We collect your name, email, and password during registration, and any additional information you provide in your profile. This may include contact details, demographic information, and other personal identifiers.

  • Usage Data: Includes details of your interactions with our platform, such as prompt creation, usage patterns, and preferences.

  • Third-party Data: Information from connected third-party services, subject to your consent.

  • API Data: We collect metadata and activity changes from integrated APIs, but do not store the content of your files or documents.

Usage of Information

  • To enhance and personalize our service offerings.

  • To communicate updates, offers, and relevant information.

  • For collaboration with third-party service providers for operational support.

  • For analytics, customer service improvement, and legal compliance.

Data Retention and Protection

  • We retain personal data as necessary for service provision or as required by law.

  • Our security measures include advanced encryption, access control, and regular security assessments to protect your data from unauthorized access and misuse.

  • We ensure that data handling complies with international data protection laws, especially concerning cross-border data transfers.

User Rights and Choices

  • You have the right to access, rectify, erase, or restrict the processing of your personal data.

  • We offer options for account management, including modification or deletion of your account.

  • You can opt-out of marketing communications and have the right to data portability.

Children’s Privacy

  • Our services are not intended for children under 13, and we do not knowingly collect data from this age group.

  • Our platform may include links to third-party websites, which are governed by their respective privacy policies.

Policy Updates

  • We may update this policy from time to time. Significant changes will be communicated through our platform or via email.

Additional Data Protection Measures

  • We adhere to strict guidelines for handling complaints and seeking redress regarding data handling. Users can contact data protection authorities if needed.

  • We maintain transparency in our data processing activities, ensuring users are informed about how their data is used.

Contact Information

For inquiries or concerns about our privacy practices, please contact us at support-weave@chasm.net.

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